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My daughters gave me a heated steering wheel cover for Christmas which does not work. Called customer service 3 times and left messages.

No return call as promised. I FINALLY spoke to an agent who was not very helpful and sounded put out that I had called. I gave her the order number and my daughter’s name and she said that was not a number from them and could not find the transaction. I am to send the original invoice with the cover to them for replacement.

Daughter did not get an invoice, only a packing slip.

I’m pretty sure I may as well just keep the darn thing- at least I have an unheated cover which is more than I will have if I send it back. Not impressed and sad because my daughters thought they were giving me a nice gift, since my hands are always cold.

Product or Service Mentioned: Verseo Steering Wheel Cover.

Reason of review: Return, Exchange or Cancellation Policy.

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