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I bought heated gloves from them they were defective. I sent emails asking how to return defective merchandise and no response other than typical form answer. Several voice mails also we NOT answered. Out of frustration I shipped them back paying for shipping thinking...
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1.3
Beacon, New York
I didn't like
  • Zero customer service
#1219355
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The heated gloved I purchased stopped working after 2 weeks. (first one stopped working after 2 weeks, and then after a couple more weeks the other failed as well) Multiple attempts to reach them via phone and online, were met with nothing. I have reported them to the...
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1.7
I liked
  • Product
  • Product works great when it works
I didn't like
  • Zero refund
  • Zero customer service
#1197407
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Yes, I have gone through Amazon, I have called the phone number and no one answers. I am very upset not to mention being out my expense of purchasing it. I just want my refund and a be able to return this thing. I have dealt with TV ears at one time and never had a...
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1.0
I didn't like
  • Have not been able to contact anyone
#1170152
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My daughters gave me a heated steering wheel cover for Christmas which does not work. Called customer service 3 times and left messages. No return call as promised. I FINALLY spoke to an agent who was not very helpful and sounded put out that I had called. I gave her...
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1.0
#1166071
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Sold me a defective product - heated gloves had a short in them (out of the box) that resulted in a burn on the back my hand. Multiple attempts to either exchange or get a refund were fruitless. Per instructions I left 3 voicemails over the course of a week, still...
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1.1
#965627
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Worst customer service EVER. Product worked great after we could someone on the line to tell us how to hook up aDH900 because customer service said it was not compatible with Direct TV. Yes it is. This is the rabbit ears for the hearing impaired. The first set worked...
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1.0
Trotwood, Ohio
I liked
  • Product works great when it works
I didn't like
  • Customer service and bad product
#941938
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Verseo - Customer Service is the worst - i'm SO DISAPPOINTED
Verseo - Customer Service is the worst - i'm SO DISAPPOINTED
Wish I saw this before now!!!! Hello, I have been on hold for HALF AN HOUR as I wait to speak with an agent. Attached is a screen shot of my phone, taken over ten minutes ago - this is TERRIBLE customer service. The below order, and PART of another order (three pairs...
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2.3
I didn't like
  • Warming gloves
  • Lack of responsiveness
  • Customer service
#805302
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I am having EXACTLY the same issue with the ThermoGloves and their seller. As I write I am again on phone hold to the customer service. When they do pick up, they are short and rude. I have been dealing with the Customer Service for a while. I've send them back the...
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#778562
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I ordered the ThermoGloves and they are defective. I have tried to reach Verseo and they keep you on hold for hours, or say leave a message and promise to call back and they have never returned a call. I have yet to speak to a human being. Will never deal with this...
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#770474
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Contact Verseo

Mailing Address:
16 W. Main Street
Beacon, New York 12508
United States
Phone:
(877) 261-1570
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Verseo Products and Services

I bought a Verseo eGlide from Taylor Gifts for $89. They left out important instructions in the use of the product. When I attempted to get my money back, the rude 'customer service rep' actually yelled and sneered at me. I would not give this place a nickel of my...
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1.0
I didn't like
  • Verseo eglide
#566849
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